At Stylomart, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help!
Returns Policy
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Time Frame: You can return your leather jacket within 15 days of receiving it.
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Condition: The jacket must be returned in its original condition—unworn, unwashed, and with all original tags attached.
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Refunds: Once we receive and inspect the returned item, we will process your refund. Please allow 7-10 business days for the refund to reflect in your account.
Exchanges Policy
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Time Frame: Exchanges are available within 15 days of receiving your jacket.
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Condition: The item must be in its original condition, just like with returns.
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How to Exchange: If you'd like a different size, color, or style, simply contact our support team at support@stylomart.com to start the exchange process. We will ship your new item once we receive the original jacket.
How to Initiate a Return or Exchange
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Contact Us: Email our customer support at support@stylomart.com with your order number and reason for return or exchange.
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Ship the Item: We will provide you with a return shipping label. Ensure the jacket is securely packed to avoid damage during transit.
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Receive Your Refund or Exchange: Once we receive the item in its original condition, we’ll process your refund or send your new jacket.
Important Notes
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Shipping Costs: Return shipping costs are non-refundable unless the item was received damaged or incorrect. In the case of exchanges, shipping fees may apply.
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Non-returnable Items: Customized or personalized jackets are not eligible for returns or exchanges.
If you have any questions, feel free to reach out to our support team at support@stylomart.com. We're here to assist you!